Shipping policy

Last updated: October 17, 2026

Shipping destinations

FreshKeep Kitchen currently ships to the 48 contiguous United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, Puerto Rico or international addresses.

Shipping costs

Shipping is calculated at checkout based on your items and delivery address. Available shipping options and the total shipping charge are shown before you pay.

Processing and delivery

Orders ship directly from our supplier within the United States. Processing time is separate from carrier transit time. Any delivery estimates displayed at checkout are estimates, not guaranteed arrival dates.

If your order contains multiple items, they may arrive in separate packages.

Tracking

When your order ships and tracking becomes available, we’ll email the tracking information to the address provided with your order. Tracking updates may not appear immediately.

Address changes and cancellations

Please check your delivery address before placing your order. If you need to request a change or cancellation, contact us as soon as possible. Changes and cancellations are not guaranteed once processing has begun. We’ll confirm whether your request can be completed.

Lost, damaged or delayed orders

Contact us at orders@fulfillment-depot.net with your order number if your package is missing, delayed, damaged or incorrect. We’ll investigate with the supplier and carrier and help resolve the issue. For damaged items, please retain the packaging and provide photographs if available.

Contact

FreshKeep Kitchen is operated by Fulfillment Depot LLC.

Email: orders@fulfillment-depot.net
Contact form: https://freshkeepkitchen.com/pages/contact

This policy does not limit your rights under applicable consumer protection laws.